Statuses & actions
Once e-invoicing is on, each Sales Invoice carries an NRS e-Invoice status badge, and submitted invoices gain a Nigeria actions menu. This page explains both — plus everything Zinye handles for you in the background.
Understanding the status badges
Section titled “Understanding the status badges”| Badge | Meaning | What you do |
|---|---|---|
| Not Required | This invoice doesn’t need e-invoicing — e.g. a customer with no TIN while B2B Only is on. | Nothing. This is normal. |
| Pending | Queued and about to be sent to NRS. | Wait a moment, then refresh. |
| Submitted | Sent and signed by NRS. You have an IRN and QR code. | Nothing — you’re done. |
| Cleared | NRS has fully validated/cleared the invoice. | Nothing — best possible outcome. |
| Auto-Retry | NRS was briefly unavailable; Zinye will retry on its own. | Wait. It retries every few minutes automatically. |
| Failed | It couldn’t be sent after several automatic tries. | Open the invoice → Nigeria → Submit to NRS to retry, or read the NRS message. See Troubleshooting. |
| Cancelled | The invoice (and its e-invoice) was cancelled. | Nothing. |
You’ll find the badge and the IRN in the NRS section of the Sales Invoice.
The Nigeria actions menu
Section titled “The Nigeria actions menu”On a submitted invoice, a Nigeria menu appears with extra actions. You won’t need most of them day-to-day, but here’s what each does:
| Action | When it appears | What it does |
|---|---|---|
| Submit to NRS | Status is Failed or Auto-Retry | Manually re-sends the invoice to NRS. |
| View e-Invoice | After Submitted / Cleared | Opens the official e-invoice record with the full NRS response. |
| Transmit to Buyer | After Submitted | Sends the signed invoice to your buyer through the NRS network. |
| Mark NRS Paid | After Submitted / Cleared | Tells NRS the invoice has been paid in full. |
| Record Partial Payment | After Submitted / Cleared | Records an instalment payment at NRS. |
| Download from NRS | After Submitted / Cleared | Downloads the official signed copy from NRS and attaches it. |
| Verify IRN | After Submitted / Cleared | Asks NRS to confirm the IRN is genuine and registered. |
| Confirm at NRS | After Submitted / Cleared | Asks NRS to confirm/clear the invoice now. |
What happens automatically
Section titled “What happens automatically”Once set up, the system looks after itself — you don’t run anything manually:
- Auto-submission — invoices go to NRS the instant you submit them (with Auto-Submit on).
- Automatic retries — if NRS is briefly unavailable, Zinye retries every few minutes until it succeeds, before flagging the invoice for your attention.
- Status updates — every hour, Zinye checks NRS and upgrades invoices from Submitted to Cleared as NRS validates them.
- Code-list refresh — the official HS and Service code lists refresh every week.
- Alerts — if an invoice ultimately Fails, your Accounts Managers are notified so it doesn’t slip through the cracks.