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Zinye Docs

Getting help

This page points you to help when you need it.

Help with Nigeria Compliance

Section titled “Help with Nigeria Compliance”
  • Email support@zinye.com any time — include a screenshot of any error message. (Never share your API Secret or Cryptographic Keys in a screenshot — blank them out first.)
  • For account, site, or billing questions (your apps run on Zinye Cloud), see Getting help on Zinye Cloud.
  • Need a hand with setup — your NRS credentials, the WHT Payable account, salary structure, or connecting e-invoicing / ATRS? Support will set it up with you.
  • Stuck on a specific e-invoice? See Troubleshooting first, then reach out.
  • Filing questions about a specific report or deadline? Support can point you to the right report and format.

A note on the rules

Section titled “A note on the rules”

Nigeria Compliance follows the Nigeria Tax Act 2025 and current NRS requirements, and the statutory rates are kept up to date in the app. Tax rules do change — if you spot a rate or rule that no longer matches an official update, let support know (email support@zinye.com) so it can be checked.

This guide explains how the software works; for advice on your specific tax position, talk to your accountant or tax adviser.

Learn the rest

Section titled “Learn the rest”
Section titled “Related”